Welcome to Permasize AI Forge ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://permasize.com/ ("Site") and engage with our services ("Services"). Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.
1. Definitions
"Personal Data" refers to any information relating to an identified or identifiable natural person.
"Processing" means any operation or set of operations performed on Personal Data, whether or not by automated means.
"Data Controller" refers to Permasize AI Forge, responsible for determining the purposes and means of Processing your Personal Data.
"Data Processor" refers to any third party that processes Personal Data on behalf of Permasize AI Forge.
2. Information We Collect
2.1 Personal Data
We may collect and process the following types of Personal Data:
Contact Information: Name, email address, phone number, postal address.
Booking Information: Details provided when scheduling consultations or appointments through our booking system.
Usage Data: Information about how you use our Site, including log data, IP address, browser type, and operating system.
Correspondence: Communications with our team via email, contact forms, or other channels.
2.2 Non-Personal Data
We may collect non-personal data that does not identify you directly, such as aggregated usage statistics and anonymous information.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Collect Your Information
Directly from You: When you contact us, book a consultation, submit inquiries through our Site, or otherwise interact with our services.
Automatically: Through your use of the Site, including through cookies and other tracking technologies.
From Third Parties: We may receive information about you from third-party services such as our booking platform (Calendly) when you schedule appointments.
4. Purpose and Legal Basis for Processing
4.1 Purpose
We use your Personal Data for the following purposes:
To Provide Our Services: Including scheduling and managing consultations and responding to inquiries.
To Improve Our Site and Services: Analyzing usage data to enhance functionality and user experience.
To Communicate with You: Sending relevant information, newsletters, and marketing communications (with your consent where required).
To Ensure Security: Protecting against fraudulent activities and ensuring the security of our Site.
To Comply with Legal Obligations: Adhering to applicable laws and regulations.
4.2 Legal Basis
We process your Personal Data based on the following legal grounds:
Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override them.
Consent: Where required, we obtain your explicit consent to process your Personal Data.
Legal Obligation: Processing is necessary to comply with legal obligations.
5. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods depend on the type of data and the purpose of processing.
6. Data Sharing and Disclosure
6.1 Third-Party Service Providers
We may share your Personal Data with third-party service providers who perform services on our behalf, such as booking platforms, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your Personal Data and may only use it for the purposes specified by us.
6.2 Legal Requirements
We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction, provided that appropriate safeguards are in place to protect your information.
6.4 Aggregated or Anonymized Data
We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including research and analytics.
7. International Data Transfers
Your Personal Data may be transferred to and processed in countries outside the United Kingdom. These countries may have data protection laws that differ from those in your country. When we transfer your Personal Data internationally, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office (ICO).
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
8.1 Access
You have the right to request access to your Personal Data and obtain information about how we process it.
8.2 Rectification
You can request correction of any inaccurate or incomplete Personal Data we hold about you.
8.3 Erasure ("Right to be Forgotten")
You may request the deletion of your Personal Data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
8.4 Restriction of Processing
You have the right to request the restriction of processing your Personal Data in specific situations, such as when you contest its accuracy.
8.5 Data Portability
You can request a copy of your Personal Data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
8.6 Objection
You have the right to object to the processing of your Personal Data based on legitimate interests or for direct marketing purposes.
8.7 Automated Decision-Making and Profiling
You have the right not to be subject to automated decision-making, including profiling, that produces legal or similarly significant effects on you.
8.8 Withdrawal of Consent
Where processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
8.9 How to Exercise Your Rights
To exercise any of your rights, please contact us using the contact details provided in Section 17. We will respond to your request within one month.
9. Children's Privacy
Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that we have inadvertently received Personal Data from a child, we will take steps to delete such information promptly.
10. Security of Your Data
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Cookies and Tracking Technologies
11.1 What Are Cookies
Cookies are small text files stored on your device that help us enhance your experience on our Site.
11.2 How We Use Cookies
We use cookies to:
Improve Performance: Analyze how our Site is used to improve functionality and performance.
Personalize Content: Customize content and advertisements based on your preferences.
Marketing: Track the effectiveness of our marketing campaigns.
11.3 Managing Cookies
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
12. Third-Party Links
Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any updates. Changes are effective when they are posted on this page.
14. Data Breach Notification
In the event of a data breach that affects your Personal Data, we will notify you and the relevant supervisory authority in accordance with applicable laws and regulations. We will provide information about the nature of the breach, the data affected, and the measures we are taking to address it.
15. Third-Party Services
We may use third-party services that process Personal Data on our behalf, such as hosting providers, email service providers, and booking systems. These third parties are contractually obligated to protect your Personal Data and are not permitted to use it for any other purpose.
16. Your California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). For more information, please contact us using the details provided in Section 17.
Welcome to Permasize AI Forge ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website, accessible via https://permasize.com/ ("Site"), and the services we provide ("Services"). By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
1. Definitions
"Client" refers to any individual or entity that engages our Services.
"User" means any individual or entity that uses our Site.
"Content" includes any data, text, images, or other information appearing on the Site.
2. Acceptance of Terms
By using our Site or Services, you affirm that you are at least 18 years old and capable of forming a binding contract. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Site or Services after such changes constitutes your acceptance of the new Terms.
4. Use of the Site and Services
4.1 Eligibility
You must comply with all applicable laws and regulations to use our Site and Services.
4.2 License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for the purpose of learning about and engaging with our Services.
4.3 Restrictions
You agree not to:
Reverse engineer, decompile, or disassemble the Site.
Use the Site or Services for any unlawful or unauthorized purpose.
Interfere with the security or performance of the Site.
Attempt to gain unauthorized access to the Site or its related systems.
5. Booking and Consultations
5.1 Booking Process
You must provide accurate and complete information when booking consultations or services through our Site. You are responsible for ensuring the accuracy of all information provided.
5.2 Cancellation Policy
If you need to cancel or reschedule a booking, please do so in accordance with our cancellation policy, which will be made available to you at the time of booking. Failure to adhere to our cancellation policy may result in charges.
6. Payment and Fees
6.1 Service Fees
Our service fees are as described on our Site or as communicated to you during the booking process. We reserve the right to change our fees at any time.
6.2 Payment Terms
By providing payment information, you authorize us to charge the applicable fees for the Services requested. All fees are non-refundable unless otherwise stated in our cancellation policy.
6.3 Taxes
You are responsible for any taxes applicable to your use of the Services.
7. Intellectual Property
All intellectual property rights in the Site and Content are owned by us or our licensors. You agree not to reproduce, modify, distribute, or create derivative works from our intellectual property without our prior written consent.
8. Content
8.1 Our Content
The content on our Site is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.
8.2 Prohibited Activities
You agree not to engage in any of the following:
Attempting to infringe any third-party rights through our Site or Services.
Using our Site or Services for unlawful, defamatory, obscene, or otherwise objectionable purposes.
Introducing viruses or other harmful components to our systems.
9. Privacy
Your use of the Site and Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
10. Termination
10.1 Termination by You
You may cancel scheduled services in accordance with our cancellation policy. Once services have been performed, the contract is considered complete.
10.2 Termination by Us
We may terminate or suspend your access to our Site and Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
10.3 Effect of Termination
Upon termination, your right to use the Site and Services will cease. Any outstanding payment obligations will remain in effect until satisfied.
11. Disclaimers and Limitation of Liability
11.1 Disclaimers
The Site and Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free from harmful components.
11.2 Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of or related to your use of the Site or Services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Permasize AI Forge, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Site or Services, your violation of these Terms, or your infringement of any rights of a third party.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Success, USA, without regard to its conflict of law principles.
14. Dispute Resolution
14.1 Negotiation
In the event of any dispute arising out of or relating to these Terms or the Services, you agree to first attempt to resolve the dispute through informal negotiation with us.
14.2 Arbitration
If the dispute cannot be resolved through negotiation, it shall be settled by binding arbitration in Success City, SC under the applicable arbitration rules. The arbitration shall be conducted in English, and judgment on the arbitration award may be entered in any court having jurisdiction.
14.3 Exclusive Jurisdiction
Subject to the arbitration provision above, you agree that any action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the courts of Success City, SC.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you andPermasize AI Forge regarding your use of the Site and Services and supersede all prior agreements and understandings, whether written or oral.
If you have any questions about these Terms, please contact us at:
Permasize AI Forge
123 Growth Street
Suite 456, Success City, SC 78910
USA
Email: [email protected]/